TOPIC:

Hello, Support.

Recently a user opened a PDF file and there was a crash when enter to the Global class in the line System.loadLibrary("rdpdf"). We are using RadaeePDF SDK 3.55.5.

The crash is about java.lang.UnsatisfiedLinkError: dalvik.system.PathClassLoader[DexPathListzip file "/data/app/com.xxxx.xxxx...../base.apk"].

I attach an image for better comprehension.

Could you help us?

Any information is appreciated.

this issue happen only when dynamic library is missing.
depends on what CPU you are running.
in normally
we include abi:

arm64-v8a
armeabi-v7a
x86
x86_64

you shall check $PDFSample\ViewLib\src\main\jniLibs

if you are using cordova, plz check all these abi exists.

We already have these abi in our project, this happened with a Samsung device SM-G570M. We updated the SDK version from Radaee 3.15.1 to 3.55.5.

Could be another thing?

Any information is appreciated.

the log shall tell path of library load failed, and abi information shall include in path.
more: the log shall tell which C function Symbol the system are trying to load.

i need more details of log, may you attach here?