We have bought a standard licence of your PDF reader for my Windows Phone Silverlight 8.1 application.
The project is a bit older, it is a WP Silverlight 8.1 app in which I have imported RDPDFLib project for Windows Phone 8.0.
I have followed all the instructions to get the licence activation key. Unfortunately, I cannot activate the licence. I assume that there are a couple of things which can cause the problem; please, help me to solve the problem and thus prevent us of making a refund.
1) After I had completed the transaction and was going through the process of getting myself the licence activation key, in one step I had to choose the appropriate platform. In the lack of "WP Silverlight 8.1" option I had to check WinRT/8. I was hoping it was related to RDPDFLib type of project (because it says WP 8.0 in VS) that I am using in my WP Silverlight 8.1 project. Could something be wrong here?
2) In your UI I entered project id (Package name) without "{ }" brackets so I see it as 65b13bac-7235-464d-a1dc-099d11cea5d6 value and not as {65b13bac-7235-464d-a1dc-099d11cea5d6} as it is written in Visual Studio. Could that cause the problem?
,
3) When trying to active the licence, I only make a call of PDFGlobal.Activate( <type>, <company name>, <email>, <key> ) method with 0 for a type, the same company name and email that I entered in the process of getting the key which was used as the last parameter of the method. This method always returns false.. Am I doing somethign wrong here or am I missing some step when trying to activate the licence?
Oh, and the last question: Will I be able to change the company name in my project's manifest files in the future? Currently it is the same as the one specified when buying the licence...
Best regards
