Android license not activated

Greetings, given that support does not respond, I would like to ask for help for the activation of the Standard type license.

I have all the data configured in "Global.java" but still when I call the method "isActivated ()" it returns "false", I also have all the permissions in the "Manifest" file.
I am completely sure that I followed the whole guide.

Even so it is not activated, the license was not bought by me, but by my University to develop a project, they provided me with:
- Package name: PacketName
- Name of the company.
- Mail.
- Key
- Type of license: Standard -> 0

Apart from just buying, do you need to do another validation process?
Should the package name have a specific nomenclature "com.mydomain.packetname"?

Support does not respond.

The support is reserved for subscribers and the forum is the right place.

The package name needs to be identical to the one in the manifest/build.gradle.
Also company name and email (they are case sensitive, make sure you have no extra/missing spaces)

All the data is correct, I only have the question of the package, as you know in android the packages are defined with the following syntax "com.mydomain.appname" as well or similar.

You could help me by telling me if the package name should be "com.radaeepdf.packagename" this "packagename" would replace it with the one that was given to me when I bought. How or in what way?

You would be so kind to give me an example to prove if that is why it does not validate me.

While activating the license you should enter the same package name used in the manifest/build.gradle (the value that is returned by getPackageName API).

So if in the manifest you have "com.mydomain.appname", the activation should be done with "com.mydomain.appname".

So yes, if during activation you have entered "packagename", the license wont be activated.

We are checking your ticket with the activation data and we'll answer you about what to do.