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An empty page after editing 4 years 5 months ago #14670

  • vladimir14Abakumov
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We've faced a problem: sometimes after pdf-document editing it is saved incorrectly: there are only user's changes on a blank page. Another pages on the document which are not editing are OK. The issue cannot be reproduced stable. We are using ios SDK 3.8.8 (www.radaeepdf.com/download/download-prev...e/43-radaeepdf-3-8-8). I can't attach originals because of theirs size (both 14 MB), so I am attaching a screenshot. Why does this issue occur?

Thank you and Best Regards,
Vladimir Abakumov

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Last edit: by vladimir14Abakumov.

An empty page after editing 4 years 5 months ago #14671

  • federico
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Hi,
Could you please describe us which actions did your user do to cause this issue?
I also suggest you to try RadaeePDF SDK's iOS tiled version . It will replace the stable version.
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An empty page after editing 4 years 5 months ago #14672

  • vladimir14Abakumov
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Sorry, my mistake, we've already used this version.

Our users just edit the documents.And yes, I didn't manage to reproduce this issue by myself.

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Last edit: by vladimir14Abakumov.

An empty page after editing 4 years 5 months ago #14673

  • vladimir14Abakumov
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I can share you the original pdf-files shown on the attached image, do you need them?

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Last edit: by vladimir14Abakumov.

An empty page after editing 4 years 5 months ago #14674

  • federico
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Hi,
Yes we do, could you please share us your documents?

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An empty page after editing 4 years 5 months ago #14675

  • vladimir14Abakumov
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