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Annot render problem on device 9 years 7 months ago #7265

  • stronglee
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Hi,did you mean you tried some docoument in emulator can add annot,but in device can't add annot?Did you tried another device or another document?

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Annot render problem on device 9 years 7 months ago #7269

  • shivkant
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Yes I am able to add annotate on some document on emulator, But in ipad, ipadmini, iPhone It do not let me add any annot on any document. I changed the device and pdf document but did not get right thing.

In coding terms:

On Emulator --- [m_doc canSave] returns 1 or true

On device --- [m_doc canSave] returns 0 or false // Tested on 3 devices with 4 pdf documents

Please help...

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Annot render problem on device 9 years 7 months ago #7270

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Yes I am able to add annotate on some document on emulator, But in ipad, ipadmini, iPhone It do not let me add any annot on any document. I changed the device and pdf document but did not get right thing.

In coding terms:

On Emulator --- [m_doc canSave] returns 1 or true

On device --- [m_doc canSave] returns 0 or false // Tested on 3 devices with 4 pdf documents

Please help...

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Annot render problem on device 9 years 7 months ago #7272

  • shivkant
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After activation [m_doc CanSave]; returns 0 on device

[m_doc CanSave]; returns 1 on emulator..
Please help

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Annot render problem on device 9 years 7 months ago #7275

  • stronglee
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Hi,I'm sorry for your problem,It seems device authority problem,could you tell more details and i can find the reason as quickly.
1.You download the demo , and tried without modify it happens?
2.Which version of your device system and device type(such as ios6 or ios7 and iphone5?)
3.Did your device jailbreak?

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Annot render problem on device 9 years 7 months ago #7278

  • shivkant
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Hi, Thanks for reply..


1: I downloaded fresh demo code

2: Call bool isSuccess = Global_activePremium("packageName", "companyname", "mailid", "36 character key");
for activation get isSuccess = 1 in response

Tested with iPad3 with iOS8.0 , ipadMini with iOS 7.1.2, iPhone4.0 with iOS 6.1

And no devices are jailbreaked

I got same on every devices those I have,

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