SUPPORT

We are always available to help you resolve any problem you may encounter.

Our support is free of charge, provided on a best effort basis, directly via the trouble ticket platform. Each request is taken care of within 8 working hours.

Tickets

Open a new support ticket, or check the list of your help requests waiting to be addressed.

AI Assistant

Open a new support ticket, or check the list of your help requests waiting to be addressed.

Knowledge base

Access a the library of detailed articles and technical resources. 

Forum

Read our read-only forum to look posts written in the past. The forum is available for legacy purposes.

Do you have a specific support need?

Customised support with guaranteed lead times and customisation development on request is possible.

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Trusted by enterprise applications
Our Windows SDK powers document management solutions across publishing, legal, manufacturing, and financial sectors.

Returning customer?

To access your order history, please create a new account using the same email address associated with your previous orders.