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PDF Forms not showing inputted data
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PDF Forms not showing inputted data 6 years 3 months ago #13355

  • pooja
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PDF Forms not showing inputted data. Currently, when user inputs data into PDF form, it only shows square characters instead of the inputted data. Please see attached screenshots
Tablet:
-Ellipsis 10 (QTAIR7)
-Android version 5.1

Thanks,
Pooja
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PDF Forms not showing inputted data 6 years 3 months ago #13356

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One more pdf with same problem is attached below.

Android 5.0.2
Device model number - SM-T800
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Last edit: by pooja.

PDF Forms not showing inputted data 6 years 3 months ago #13358

  • Davide
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Hi,
did you try to follow this article : www.radaeepdf.com/support/knowledge-base?view=kb&kbartid=25 ?
Check it and let us know..

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PDF Forms not showing inputted data 6 years 3 months ago #13360

  • pooja
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Yes, I tried that but it still doesn't show the data. Could you please suggest

Thanks,
Pooja

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PDF Forms not showing inputted data 6 years 3 months ago #13363

  • Davide
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Hi,
you have a not embedded font (helvetica) in your pdf, so try to change annot font.
I suggest you to edit Global class ad follow :
Replace :
if (!setAnnotFont("DroidSansFallback") && !setAnnotFont("Arimo") && face_name != null) {
            setAnnotFont(face_name);
        }

with :
if (!setAnnotFont("Arimo") && !setAnnotFont("DroidSansFallback") && face_name != null) {
			setAnnotFont(face_name);
		}

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Last edit: by Davide.

PDF Forms not showing inputted data 6 years 2 months ago #13367

  • pooja
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Hi David,
After making these changes, only text from one field is getting displayed. Other fields, still show garbage characters. Could you please suggest something for this?

Thanks,
Pooja

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