App crashes on zoom in - RadaeePDF.com
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13 Jul 2017
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TOPIC: App crashes on zoom in

App crashes on zoom in 1 year 4 months ago #12518

  • Yugandhara
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Hi,

My app is crashing when i zoom in on the pdf document.
It is consuming more memory due to which app is crashing.
Could you give a possible solution for it?
This is very urgent

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App crashes on zoom in 1 year 4 months ago #12520

  • emanuele
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Hi,
you can try to reduce the maximum zoom level using g_zoom_level in global settings (PDFVGlobal class).
We are working on tiled rendering instead of whole page rendering to manage files with heavy contents, but this feature is not ready yet.

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App crashes on zoom in 1 year 4 months ago #12521

  • Yugandhara
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Thanks for your response.
Can you please let us know a tentative timeline by when this feature will be ready since we need to inform our customer about the same.
This is a part of a crucial functionality in the app.

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App crashes on zoom in 1 year 4 months ago #12536

  • Yugandhara
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Gentle reminder
Please let me know a tentative date for the feature to be ready since we need to fix this issue asap.

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App crashes on zoom in 1 year 4 months ago #12537

  • support
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As previously told by my colleague it seems you're trying to handle high level zoom or pdf file with huge page size.
Soon we will release a totally revamped rendering engine.
In the meanwhile may you provide one of your crashing file through trouble ticket platform?

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App crashes on zoom in 1 year 4 months ago #12539

  • Yugandhara
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The maximum zoom level that i have set is 5 which is same as RadaeePDF demo project.
And my iOS app is crashing for small as well as large pdf files. The memory is going high upto 1.2 GB when i zoom upto level 5 and since my iPad has 500 mb of RAM, it is crashing my application due to memory warning.
This is happening in your demo code as well.

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