Some square symbols are added to pdf document

dmibar
Topic Author
Offline
New Member

9 years 9 months ago - 9 years 9 months ago #11455 by dmibar

Some square symbols are added to pdf document was created by dmibar

Hello,

I updated to 3.9 version and I have some trouble with the rendering of this pdf file

File Attachment:

File Name: doc1.pdf
File Size:48.28 KB

, this is the result

of rendering. You can see some square symbols which were added to pdf document. Note: the issue is reproducible only on devices with X86 architecture.

Could you help me with this issue?

Thank you

Last edit: 9 years 9 months ago by dmibar.

nermeen
Offline
Platinum Member

9 years 9 months ago #11459 by nermeen

Replied by nermeen on topic Some square symbols are added to pdf document

Hello,

We have sent your issue to our developers, we will get back to you as soon as possible.

nermeen
Offline
Platinum Member

9 years 9 months ago #11489 by nermeen

Replied by nermeen on topic Some square symbols are added to pdf document

We are still trying to understand the cause of this issue, the problem is we wasn't able to reproduce it on the simulator of x86..and on the devices we have it renders correctly.

nermeen
Offline
Platinum Member

9 years 9 months ago - 9 years 9 months ago #11511 by nermeen

Replied by nermeen on topic Some square symbols are added to pdf document

The issue is because of the fallback font, that is not complete (does not contain all the characters).

Please follow the steps mentioned in www.radaeepdf.com/support/knowledge-base?view=kb&kbartid=25

Last edit: 9 years 9 months ago by nermeen.

Time to create page: 0.408 seconds