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13 Jul 2017
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TOPIC: License not activated on Android

License not activated on Android 11 months 4 weeks ago #13126

  • alecrugar
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Hey
I just bought a premium license 1 hour ago.
I got the email with the parameter that I should include in the Global class (company name, email, and key).
I've modified this parameters but the licence is not active, the Global.Init(Context) method returns false.

Do I have to wait some time until the Money is transferred or something? I paid with credit card.

Thanks.

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License not activated on Android 11 months 3 weeks ago #13127

  • nermeen
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Make sure that:
  • Global.mLicenseType = 2;
  • The company name/email is identical to the one entered during the activation (no extra/missing spaces) and it's casesensitive
  • Make sure that the package name is also identical to the one entered during activation.

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License not activated on Android 11 months 3 weeks ago #13128

  • alecrugar
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Thanks for your answer.

yes I have set in the parameters exactly the same information as they sent me right after buying the license.

Is there an email support or something where I can check that the information they sent me is correct?

Thanks

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License not activated on Android 11 months 3 weeks ago #13129

  • nermeen
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Please open a ticket in the support tickets area , and send us your order number

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License not activated on Android 11 months 3 weeks ago #13130

  • alecrugar
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Alright I'm gonna do that

Thanks a lot.

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