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How to get a new license for an old app

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IP: 192.168.0.70 12 years 4 months ago - 12 years 4 months ago #4521 by bryan.vinova.sg
Hi,

Our company is using your PDFViewer in our Android app.

This app source code was transfered to our company from another company and already has a PDFViewer license.

Right now, after some modifications, we need to publish that app again. There are some requirements from our clients:

- The new app will need a BRAND NEW PDFViewer license to avoid any licensing infringement.
- The old app with its current PDFViewer license must run perfectly as normal.

We already purchased a new license from you. We tried to get it with the current (old) package name. But your website just directed us to the page "Error: duplicate key request".

Could you advise us on that? We're in a strict timeline and the date of launching the new app is extremely near. Please reply us as soon as you can.
Last edit: 12 years 4 months ago by .
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IP: 192.168.0.156 12 years 4 months ago #4522 by support
dear Bryan, may you get in touch with [email protected] please?
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