form freezing on mobile app

pooja
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IP: 192.168.0.71 7 years 11 months ago #13668 by pooja

form freezing on mobile app was created by pooja

Hi,
In the following pdf, the user is able to check boxes but he is not able to edit text fields. It is causing the app to crash or freeze while filling the form.
Device used is iPad
OS version 11.2.6
Do you have any suggestions to fix this bug?
Thanks,
Pooja

emanuele
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IP: 192.168.0.71 7 years 11 months ago #13669 by emanuele

Replied by emanuele on topic form freezing on mobile app

Dear Pooja,

is there a specific field that makes the app crash? Which iPad model are you using?
We checked with the current Cordova project and it seems to work correctly.
You can try to remove and re-add the Cordova module to use the current stable version.

pooja
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IP: 192.168.0.71 7 years 11 months ago - 7 years 11 months ago #13672 by pooja

Replied by pooja on topic form freezing on mobile app

It is happening for all text fields, Technician, Date, etc. I will send you screenshot soon. We don't know the iPad model, but it was purchased recently.

Last edit: 7 years 11 months ago by pooja.

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