Getting Fatal signal 11 issue while editing pdf on zoom in zoom out

Hi Alex,

I just found the sdk version we are using 1.2.6 and i tried the demo app and didn't found the issue. it happened only with our project. We face no issues while viewing the pdf but do face on edit view on zoom gesture and if we stays for longer time on the edit mode.

Thank you

OK, the suggestions would be:

1. Update the SDK to latest release which is 1.2.31.
2. Check the com.radaee.reader.PDFLayoutView.onTouchZoom() method in the demo project. That's where the zoom action is invoked to make sure related methods are invoked in correct way.

For any questions, please feel free to contact.
Thank you.

B.R./Alex

Hi Alex

I updated sdk to the latest version but still having same issue than I tried the in your demo app project and getting the issue there too.

Fatal signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x59544b4f47582f in tid 10775 (Thread-7), pid 10564 (adaee.pdfmaster)

and sharing the log 

Cmdline: com.radaee.pdfmaster
pid: 16358, tid: 16475, name: Thread-7  >>> com.radaee.pdfmaster <<<
      #00 pc 0000000000529404  /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/lib/arm64/librddoc.so (BuildId: d5e779aa8cc9d5dc049918cb8b82832f0de07e58)
      #01 pc 00000000004aeab4  /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/lib/arm64/librddoc.so (BuildId: d5e779aa8cc9d5dc049918cb8b82832f0de07e58)
      #02 pc 00000000004a59b0  /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/lib/arm64/librddoc.so (BuildId: d5e779aa8cc9d5dc049918cb8b82832f0de07e58)
      #03 pc 00000000004ad218  /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/lib/arm64/librddoc.so (BuildId: d5e779aa8cc9d5dc049918cb8b82832f0de07e58)
      #04 pc 0000000000524e28  /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/lib/arm64/librddoc.so (BuildId: d5e779aa8cc9d5dc049918cb8b82832f0de07e58)
      #05 pc 00000000003282e8  /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/lib/arm64/librddoc.so (BuildId: d5e779aa8cc9d5dc049918cb8b82832f0de07e58)
      #06 pc 000000000035f4c4  /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/lib/arm64/librddoc.so (BuildId: d5e779aa8cc9d5dc049918cb8b82832f0de07e58)
      #07 pc 0000000000558b68  /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/lib/arm64/librddoc.so (BuildId: d5e779aa8cc9d5dc049918cb8b82832f0de07e58)
      #08 pc 000000000038cb10  /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/lib/arm64/librddoc.so (BuildId: d5e779aa8cc9d5dc049918cb8b82832f0de07e58)
      #09 pc 00000000001c8db8  /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/lib/arm64/librddoc.so (Java_com_radaee_pdf_Page_renderWithPGEditor+440) (BuildId: d5e779aa8cc9d5dc049918cb8b82832f0de07e58)
      #16 pc 000000000000a490  [anon:dalvik-classes10.dex extracted in memory from /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/base.apk!classes10.dex] (com.radaee.pdf.Page.RenderWithPGEditor+0)
      #21 pc 000000000001d45c  [anon:dalvik-classes2.dex extracted in memory from /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/base.apk!classes2.dex] (com.radaee.view.PDFEditBlock.bk_render+0)
      #26 pc 00000000000256a0  [anon:dalvik-classes2.dex extracted in memory from /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/base.apk!classes2.dex] (com.radaee.view.PDFEditThread$1.handleMessage+0)
      #46 pc 0000000000025938  [anon:dalvik-classes2.dex extracted in memory from /data/app/~~eHRhA_ZsO96AKNdYrAiZxg==/com.radaee.pdfmaster-bXEUOmi-1NNsoWjb9fm8Dw==/base.apk!classes2.dex] (com.radaee.view.PDFEditThread.run+0)

Hi Aassha,

OK, thank you for your feedback. We are looking into the issue with the log. You will be updated as soon as we made any progress.

Thank you.

B.R./Alex

Hi Alex,

Thank you for looking into the issue. Is there any update on the issue? It is affecting our users.

Thank you

Hi Aassha,

Our technical team is still on the issue. You will be updated as soon as any progress is made.
Sorry for the inconvenience.

B.R./Alex