- Posts: 15
- Thank you received: 0
Microsoft Windows Phone 8.1 support ends (13 Jul 2017)
Microsoft has ended support for Windows Phone 8.1
Questions about Android development and PDF
Crash in native
- AntonGerasimenko
- Topic Author
- Offline
- New Member
-
Less
More
10 years 11 months ago #9713
by AntonGerasimenko
Crash in native was created by AntonGerasimenko
Hello friends!
Furthermore, our customers use our application with the library. But the errors that lead to the collapse of the native application!
We have been searching for the cause and found it!
When you add annotations Congress with values 0.0 points several times crash occurs. I wrote about this :
The most interesting is that when I use the initialization of the library and demo project, everything works without errors
,
but when I use my key, there is a crash the app!
This issue is available on all versions available for download.
Please correct this problem, our customers are very angry with us.
Furthermore, our customers use our application with the library. But the errors that lead to the collapse of the native application!
We have been searching for the cause and found it!
When you add annotations Congress with values 0.0 points several times crash occurs. I wrote about this :
The most interesting is that when I use the initialization of the library and demo project, everything works without errors
Code:
Init( act, 2, "radaee", "[email protected]","LNJFDN-C89QFX-9ZOU9E-OQ31K2-FADG6Z-XEBCAO" );
but when I use my key, there is a crash the app!
This issue is available on all versions available for download.
Please correct this problem, our customers are very angry with us.
10 years 11 months ago #9714
by support
Replied by support on topic Crash in native
May you provide some reference about your purchase?
Open a support ticket and write your order reference number or the email address you've used to finalize the purchase process.
Searching with your name and website email address I'm not able to find any purchase.
What do you mean with "annotations Congress"?
Open a support ticket and write your order reference number or the email address you've used to finalize the purchase process.
Searching with your name and website email address I'm not able to find any purchase.
What do you mean with "annotations Congress"?
- AntonGerasimenko
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 15
- Thank you received: 0
10 years 11 months ago #9715
by AntonGerasimenko
Replied by AntonGerasimenko on topic Crash in native
I'm sorry it was a mistake, "annotations Congress" iit should be annotations INK.
And my e-mail "kochergov( d o g )mrsoft.by"
And I repeat code that causes a crash:
And my e-mail "kochergov( d o g )mrsoft.by"
And I repeat code that causes a crash:
Code:
curInk = new Ink(width);
float x = (float) byteStream.readDouble();
float y = (float) byteStream.readDouble();
curInk.OnDown(x, y);
x= 0;
y=0;
curInk.OnMove(x,y);
mat.TransformInk(curInk);
page.AddAnnotInk(curInk);
10 years 11 months ago #9716
by support
Replied by support on topic Crash in native
A double check, are you activating a Professional or a Premium license.
The activation with the demo key is for a Premium license (type=2).
In the meanwhile I confirm that annotating API are available on both Premium and Professional.
The activation with the demo key is for a Premium license (type=2).
In the meanwhile I confirm that annotating API are available on both Premium and Professional.
- AntonGerasimenko
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 15
- Thank you received: 0
10 years 11 months ago #9717
by AntonGerasimenko
Replied by AntonGerasimenko on topic Crash in native
Yes we have a professional license, and we are constantly adding annotations in PDF documents. And everything works fine, but sometimes there are documents that have to annotate with the coordinates x = 0, y = 0 and there is an application failure.
But if you use a key with a demo application, then this is no error.
Error leads to a drop in applications with the log:
10-16 10:52:59.146 309-353/by.mrsoft.mrdoc A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x0 in tid 353 (Service to SOAP)
But if you use a key with a demo application, then this is no error.
Error leads to a drop in applications with the log:
10-16 10:52:59.146 309-353/by.mrsoft.mrdoc A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x0 in tid 353 (Service to SOAP)
Time to create page: 0.411 seconds