Some documents are opened as white/blank on x32 apk

bays
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IP: 193.32.62.240 2 years 9 months ago - 2 years 9 months ago #15816 by bays

Some documents are opened as white/blank on x32 apk was created by bays

Hi there! We use RadaeePDF Master for Android 1.2.28 and we faced an issue when some documents are opened as white/blank on x32.

Steps:
- take device with x32 system only (w/o support x64!)
- open test file drive.google.com/file/d/1WIrY-eEK2-XBoVV.../view?usp=drive_link a screenshot is attached. (on left - Actual result / on right - Expected Result)

Looking forward to hearing from you

Last edit: 2 years 9 months ago by bays.

kaizhou
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IP: 151.41.222.87 2 years 8 months ago #15829 by kaizhou

Replied by kaizhou on topic Some documents are opened as white/blank on x32 apk

Dear User,

We have made an update for our Master Android SDK, could you check it and see if that solves your issue?

regards,
RadaeePDF.com
Support Team

Max321
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IP: 193.32.62.240 2 years 8 months ago #15834 by Max321

Replied by Max321 on topic Some documents are opened as white/blank on x32 apk

Hello Radaee Support Team.

We have upgraded to Master Android SDK version 1.2.29 and issue with this document is resolved.

Seems like Radaee PDF Sample has not been updated in Google Play yet since issue is still reproduced there. Current version of app in Google Play is 1.6.13

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