Markup Annotation is not working for a specific PDF document on Windows 10 - RadaeePDF.com
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TOPIC: Markup Annotation is not working for a specific PDF document on Windows 10

Markup Annotation is not working for a specific PDF document on Windows 10 5 months 4 weeks ago #13917

  • alopan
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Dear Support,
I have tried to perform markup of a PDF document but markup is highlighting random area.
Please follow the below steps to reproduce the issue:-
1. Launch the RadaeePDF windows 10 sample.
2. Download the TestPDF and select this PDF file in the application for performing the annotation.
3. Once Markup annotation was selected to highlight the selected text. you can observe the issue as screenshot is also attached.

Note: This is not happening with other PDF file.

Looking ahead for your reply asap so that we can address this issue.
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Markup Annotation is not working for a specific PDF document on Windows 10 5 months 3 weeks ago #13919

  • nermeen
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Dear Alok,

We didn't receive the pdf, can you please resend it?

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Markup Annotation is not working for a specific PDF document on Windows 10 5 months 3 weeks ago #13924

  • alopan
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Hi Nermeen,
I was trying to upload the PDF file size of 2 MB but not able to upload due to file size restriction. I am sharing the file from my google drive. Please download the file from the below link:-
drive.google.com/open?id=151GjFvsiimcA3SK-uBl_IoJR6uY5UuYd

Let me know if you have issue while downloading the file.

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Markup Annotation is not working for a specific PDF document on Windows 10 5 months 3 weeks ago #13927

  • nermeen
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Dear Alok,

Our developers are investigating the issue, we will get back to you soon.

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Markup Annotation is not working for a specific PDF document on Windows 10 5 months 3 weeks ago #13932

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Dear Alok,

We have found the issue and fixed it for Android, we are working on integrating the fix for Windows.

We will get back to you as soon as the fix is published.

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Markup Annotation is not working for a specific PDF document on Windows 10 5 months 2 weeks ago #13953

  • alopan
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Hi Nermeen,
Any update on the issue?

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