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TOPIC: It is necessary to tap several times

It is necessary to tap several times 1 year 1 month ago #12935

  • Marat Faskhiev
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Hi,

We have an issue with checkboxes at PDF forms. It is necessary to tap several times to check them. Here is an example form:
www.dropbox.com/s/bvolczcdov6xljn/Happy%...20Checklist.pdf?dl=0

We are using cordova plugin. This issue reproducable at iOS and Android.

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Last edit: by Marat Faskhiev.

It is necessary to tap several times 1 year 1 month ago #12937

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Dear Marat,
to activate the checkbox you should tap systematically 2 times (not several).
We've found an unexpected value in the checkboxes definition from the AcroForm inner part (when opened first time, even if the graphical representation is "off", the inner code says "true").
We're better analyzing the status and working on a solution or workaround.

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It is necessary to tap several times 1 year 1 month ago #12938

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Dear Marat, to provide you a proof of our previous answer: you should try the linked file.
I've just opened it using AcrobatPro and reset the first two checkboxes' rows.
Playing with checkboxes from that two rows you shall find the expected result.

File Attachment:

File Name: HappyHome-PraxisSplitACSystemChecklist.pdf.zip
File Size: 285 KB


I confirm we're investigating about a solution.
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The following user(s) said Thank You: Marat Faskhiev

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It is necessary to tap several times 1 year 1 month ago #12939

  • Marat Faskhiev
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Thank. I confirm that after editing by using Adobe Acrobat it works fine.

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It is necessary to tap several times 1 year 1 month ago #12940

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While waiting for our solution, may I ask you to adopt the "Acrobat saving" solution as temporary workaround?
So you shall continue your development.

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It is necessary to tap several times 1 year 1 month ago #12941

  • Marat Faskhiev
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Yes. I will forward this information to our team.

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