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It is necessary to tap several times

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IP: 192.168.0.71 8 years 5 months ago - 8 years 5 months ago #12935 by Marat Faskhiev
Hi,

We have an issue with checkboxes at PDF forms. It is necessary to tap several times to check them. Here is an example form:
www.dropbox.com/s/bvolczcdov6xljn/Happy%...20Checklist.pdf?dl=0

We are using cordova plugin. This issue reproducable at iOS and Android.
Last edit: 8 years 5 months ago by Marat Faskhiev.
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IP: 192.168.0.71 8 years 5 months ago #12937 by support
Dear Marat,
to activate the checkbox you should tap systematically 2 times (not several).
We've found an unexpected value in the checkboxes definition from the AcroForm inner part (when opened first time, even if the graphical representation is "off", the inner code says "true").
We're better analyzing the status and working on a solution or workaround.
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IP: 192.168.0.71 8 years 5 months ago #12938 by support
Dear Marat, to provide you a proof of our previous answer: you should try the linked file.
I've just opened it using AcrobatPro and reset the first two checkboxes' rows.
Playing with checkboxes from that two rows you shall find the expected result.

File Attachment:

File Name: HappyHome-....pdf.zip
File Size:284.78 KB


I confirm we're investigating about a solution.
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IP: 192.168.0.71 8 years 5 months ago #12939 by Marat Faskhiev
Thank. I confirm that after editing by using Adobe Acrobat it works fine.
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IP: 192.168.0.71 8 years 5 months ago #12940 by support
While waiting for our solution, may I ask you to adopt the "Acrobat saving" solution as temporary workaround?
So you shall continue your development.
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IP: 192.168.0.71 8 years 5 months ago #12941 by Marat Faskhiev
Yes. I will forward this information to our team.
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