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Getting Fatal signal 11 issue while editing pdf on zoom in zoom out 11 months 3 weeks ago #15886

  • RyanSapdev
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Hi Alex,

Just wanted to let you know that we're experiencing the same issue, so we are also keen to hear about any progress from your development team.

Thanks,
Ryan

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Getting Fatal signal 11 issue while editing pdf on zoom in zoom out 11 months 3 weeks ago #15887

  • goldkyo
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Hi Aassha and RyanSapdev,

For better tracing the issue, I just created a new support ticket with latest update.
You can check it on:  Support - View Support Ticket (radaeepdf.com)
Please first test with the latest demo project attached in the ticket.

B.R./Alex

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Getting Fatal signal 11 issue while editing pdf on zoom in zoom out 11 months 2 weeks ago #15888

  • RyanSapdev
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Apologies for any confusion. I was encountering a fatal signal 3 error in my app, which was different from the issue discussed in this post, although it also occurred while editing PDF and zooming in and out.

I managed to resolve the error by changing my code to use PDFEditLayoutView instead of PDFLayoutView.

Regards,
Ryan

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Getting Fatal signal 11 issue while editing pdf on zoom in zoom out 2 months 1 week ago #15921

  • aassha
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Hi Alex,

I wanted to follow up on the issue we've been experiencing. I'm checking in to see if there have been any updates or progress from your team. We haven't heard anything recently and wanted to touch base.

Please let me know if there are any developments. 

Thanks,
Aashima

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Getting Fatal signal 11 issue while editing pdf on zoom in zoom out 2 months 1 week ago #15922

  • goldkyo
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Hi Aassha,

I just checked with our tech team. Till now, they still haven't clearly reproduced the problem.

I also double confirmed that the issue is still on the work list, our tech team will keep working on it.

Thank you.

B.R./Alex

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