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Renders grey box with PDF from MSWord image with transparency 3 years 9 months ago #15163

  • AnypadDev
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Android SDK version: 3.53.4

When rendering a PDF with transparent images, the SDK renders a grey box instead of transparent colors.

The PDF was created via MSWord (.docx) save as PDF. The cat images are simple PNG and JPEG files, then we set the transparency in MSWord.

Is there any settings we need to use in the SDK to render the transparent background properly?

Thanks.
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Renders grey box with PDF from MSWord image with transparency 3 years 9 months ago #15164

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if you are using our SDK to convert docx to PDF file, please share your docx source file (only attached page wit these 2 images)

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Renders grey box with PDF from MSWord image with transparency 3 years 9 months ago #15165

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dear user,
we have fixed this issue, we may update you some days later.
The following user(s) said Thank You: AnypadDev

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Renders grey box with PDF from MSWord image with transparency 3 years 9 months ago #15166

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if you are using our SDK to convert docx to PDF file, please share your docx source file (only attached page wit these 2 images)


No. I used Microsoft Word to convert .docx file to PDF file via "Save as > PDF file".

Attached a ZIP file containing the .docx file since the forum does not allow me to upload a .docx file.



we have fixed this issue, we may update you some days later.


Thank you. May I ask what was the cause of the issue?
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Last edit: by AnypadDev.

Renders grey box with PDF from MSWord image with transparency 3 years 9 months ago #15167

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OK, fixed.
we shall update in later days.

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Renders grey box with PDF from MSWord image with transparency 3 years 8 months ago #15170

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Dear user, the new version including this hotfix is available for download

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