Renders grey box with PDF from MSWord image with transparency - RadaeePDF.com
Signin/Signup with: 
Welcome, Guest
Username: Password: Remember me
Questions about Android development and PDF
  • Page:
  • 1

TOPIC:

Renders grey box with PDF from MSWord image with transparency 2 weeks 4 days ago #15163

  • AnypadDev
  • AnypadDev's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 11
  • Thank you received: 0
Android SDK version: 3.53.4

When rendering a PDF with transparent images, the SDK renders a grey box instead of transparent colors.

The PDF was created via MSWord (.docx) save as PDF. The cat images are simple PNG and JPEG files, then we set the transparency in MSWord.

Is there any settings we need to use in the SDK to render the transparent background properly?

Thanks.
Attachments:

Please Log in or Create an account to join the conversation.

Last edit: by AnypadDev.

Renders grey box with PDF from MSWord image with transparency 2 weeks 4 days ago #15164

  • radaee
  • radaee's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 989
  • Karma: 43
  • Thank you received: 43
if you are using our SDK to convert docx to PDF file, please share your docx source file (only attached page wit these 2 images)

Please Log in or Create an account to join the conversation.

Renders grey box with PDF from MSWord image with transparency 2 weeks 4 days ago #15165

  • radaee
  • radaee's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 989
  • Karma: 43
  • Thank you received: 43
dear user,
we have fixed this issue, we may update you some days later.
The following user(s) said Thank You: AnypadDev

Please Log in or Create an account to join the conversation.

Renders grey box with PDF from MSWord image with transparency 2 weeks 4 days ago #15166

  • AnypadDev
  • AnypadDev's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 11
  • Thank you received: 0

if you are using our SDK to convert docx to PDF file, please share your docx source file (only attached page wit these 2 images)


No. I used Microsoft Word to convert .docx file to PDF file via "Save as > PDF file".

Attached a ZIP file containing the .docx file since the forum does not allow me to upload a .docx file.



we have fixed this issue, we may update you some days later.


Thank you. May I ask what was the cause of the issue?
Attachments:

Please Log in or Create an account to join the conversation.

Last edit: by AnypadDev.

Renders grey box with PDF from MSWord image with transparency 2 weeks 4 days ago #15167

  • radaee
  • radaee's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 989
  • Karma: 43
  • Thank you received: 43
OK, fixed.
we shall update in later days.

Please Log in or Create an account to join the conversation.

Renders grey box with PDF from MSWord image with transparency 2 weeks 2 days ago #15170

  • luca.f
  • luca.f's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 76
  • Thank you received: 10
Dear user, the new version including this hotfix is available for download

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Powered by Kunena Forum