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I have buy the premium license and activate it but the watermark do not remove. 6 years 2 months ago #14281

  • 太鈞簡
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Hello,
I have bought the premium license but the watermark do not remove. I use com.radaee.reader as my license package name however my app seems recognize me as the free trial account. I send mail to This email address is being protected from spambots. You need JavaScript enabled to view it. to ask for changing packname but This email address is being protected from spambots. You need JavaScript enabled to view it. do not give me any reply. Can anyone teach me how to change my package name or what should I do to remove water mark ?
Thank you.

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I have buy the premium license and activate it but the watermark do not remove. 6 years 2 months ago #14282

  • radaee
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com.radaee.reader is preserved by demo app.
you shall active another package name, that using your own company.
plz contact our sales.

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I have buy the premium license and activate it but the watermark do not remove. 6 years 2 months ago #14283

  • support
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Dear user, as my colleague just told: you shall access to www.radaeepdf.com/license-control-panel using your order reference number and pin.
After that you shall enter your application package name which shall be different of our reserved com.radaee.reader.
You will receive back the proper activation key.

If you've any doubt about that, please get in touch with sales team creating a direct ticket here www.radaeepdf.com/support

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I have buy the premium license and activate it but the watermark do not remove. 6 years 2 months ago #14284

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Hello, thank you for your reply.
So if I have already got an activate key from com.radaee.reader, can I modify my application package name in the license control panel to get another activate key?

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I have buy the premium license and activate it but the watermark do not remove. 6 years 2 months ago #14291

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This post was already closed by sales team on the direct support platform.

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