URGENT! Crash on release Version - Page 2 - RadaeePDF.com - Results from #6
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13 Jul 2017
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TOPIC: URGENT! Crash on release Version

URGENT! Crash on release Version 2 weeks 3 days ago #14177

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Is the issue rising in both development and production?
Is it related to some specific PDF?
If last one, may you provide your file?

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URGENT! Crash on release Version 2 weeks 3 days ago #14178

  • Evalarm
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Yes on both, dev and prod

I am open it from stream: tas-prod.groupkom.com/api/v1/files/locat...fdb70bf8436abd82bec0

Additional I got this:
2018-10-29 11:02:00.442 6767-6847/com.groupkom.evalarm.prod E/cr_VariationsUtils: Failed reading seed file "/data/user/0/com.groupkom.evalarm.prod/app_webview/variations_seed_new": /data/user/0/com.groupkom.evalarm.prod/app_webview/variations_seed_new (No such file or directory)
2018-10-29 11:02:01.063 6767-6767/com.groupkom.evalarm.prod A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x9fd in tid 6767 (om.evalarm.prod)


It happens only sometime, sometimes it works sometimes got crash

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Last edit: by Evalarm.

URGENT! Crash on release Version 2 weeks 3 days ago #14179

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It seems there's something weird on your webserver.
May you try " www.radaeepdf.com/documentation/fdb70bf8436abd82bec0.pdf ";
It's your file from one of our own webserver.
We've just checked it on Android 8 and Android 7 without issue.

Have you checked this www.radaeepdf.com/support/knowledge-base?view=kb&kbartid=18 ?

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URGENT! Crash on release Version 2 weeks 3 days ago #14180

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with your provided url it looks great.
we are going to add this information to our web server, will try and give you feedback.

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URGENT! Crash on release Version 2 weeks 20 hours ago #14186

  • Evalarm
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the last changes solved my problem.
Thanks
The following user(s) said Thank You: support

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