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13 Jul 2017
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TOPIC: Having trouble activating license successfully

Having trouble activating license successfully 2 years 5 months ago #10689

  • ksdev
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Hi there!

We have purchased a standard license, however we have been unsuccessful in removing the watermark.

Here's the code we're running
final boolean result = Global.Init(activity, 3, <company name used in form to buy license>, <email used to buy license>, <our license key we got>);

result is false. We've tried several proguard rules, just in case:
-keep class com.radaee.** { *; }
-keepclasseswithmembernames class com.radaee.** { *; }
-keepdirectories <our package name>

However, we're still seeing the watermark... Is there anything else we need to configure? Any help appreciated.

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Having trouble activating license successfully 2 years 5 months ago #10694

  • Davide
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Hi,
what version of the library are you using?

Make sure that the package name of your project it's the same name used in form to buy license.

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Having trouble activating license successfully 2 years 5 months ago #10699

  • ksdev
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We are using 3.6.2b. I'm also 99% sure the code is using the correct package name.

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Having trouble activating license successfully 2 years 5 months ago #10700

  • support
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May you open a trouble ticket and address it as bug, please?
We should know:
- order reference number
- package name
We will check your submitted information and evaluate in our demo project.

Follow www.radaeepdf.com/support and create the ticket.

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