Having trouble activating license successfully

ksdev
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10 years 3 months ago #10689 by ksdev

Having trouble activating license successfully was created by ksdev

Hi there!

We have purchased a standard license, however we have been unsuccessful in removing the watermark.

Here's the code we're running

Code:

final boolean result = Global.Init(activity, 3, <company name used in form to buy license>, <email used to buy license>, <our license key we got>);

result is false. We've tried several proguard rules, just in case:

Code:

-keep class com.radaee.** { *; }
-keepclasseswithmembernames class com.radaee.** { *; }
-keepdirectories <our package name>

However, we're still seeing the watermark... Is there anything else we need to configure? Any help appreciated.

Davide
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10 years 3 months ago #10694 by Davide

Replied by Davide on topic Having trouble activating license successfully

Hi,
what version of the library are you using?

Make sure that the package name of your project it's the same name used in form to buy license.

ksdev
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10 years 3 months ago #10699 by ksdev

Replied by ksdev on topic Having trouble activating license successfully

We are using 3.6.2b. I'm also 99% sure the code is using the correct package name.

support
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Administrator

10 years 3 months ago #10700 by support

Replied by support on topic Having trouble activating license successfully

May you open a trouble ticket and address it as bug, please?
We should know:
- order reference number
- package name
We will check your submitted information and evaluate in our demo project.

Follow www.radaeepdf.com/support and create the ticket.

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