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Questions about Android development and PDF
Crash occur in our production apps
- arcmobile.div
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11 years 2 months ago #9274
by arcmobile.div
Crash occur in our production apps was created by arcmobile.div
Hi,
This is very urgent because production issue . Please look in to this issue. Please find below crash log which are collected from goolge play.
PFA of crash log. We are waiting for your reply.
Thanks
This is very urgent because production issue . Please look in to this issue. Please find below crash log which are collected from goolge play.
PFA of crash log. We are waiting for your reply.
Thanks
11 years 2 months ago #9275
by Davide
Replied by Davide on topic Crash occur in our production apps
Hi,
can you please give us more details..
This issue occurs with all the pdfs? Can you please send us one of these?
can you please give us more details..
This issue occurs with all the pdfs? Can you please send us one of these?
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11 years 2 months ago #9277
by arcmobile.div
Replied by arcmobile.div on topic Crash occur in our production apps
Hi ,
In crash log if you go through there are mention that "(Java_com_radaee_pdf_Ink_getNodeCount+4)".I think this may be happening for ink annotaion.
Right now we can't provide the details more then that because we are getting this issue from google play store.
Thanks
In crash log if you go through there are mention that "(Java_com_radaee_pdf_Ink_getNodeCount+4)".I think this may be happening for ink annotaion.
Right now we can't provide the details more then that because we are getting this issue from google play store.
Thanks
11 years 2 months ago - 11 years 2 months ago #9278
by support
Replied by support on topic Crash occur in our production apps
May you open a ticket, please?
Move to support area and there:
- load your app name
- some of your pdf file
- pdf reader SDK release
- if needed some testing account to access your app.
Otherwise we couldn't help you.
Move to support area and there:
- load your app name
- some of your pdf file
- pdf reader SDK release
- if needed some testing account to access your app.
Otherwise we couldn't help you.
Last edit: 11 years 2 months ago by Davide.
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