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13 Jul 2017
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Questions about Android development and PDF

TOPIC: Can not open PDF.

Can not open PDF. 3 years 5 months ago #9070

  • AntonGerasimenko
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Hello, we use your SDK (version 3.34 professional edition) and there is a problem with opening the document, and there are such error:
java.lang.UnsatisfiedLinkError: Native method not found: com.radaee.pdf.Document.open:(Ljava/lang/String;Ljava/lang/String;)

I attach the document and what can you say to such behavior?
What should I do to the problem has been corrected?

File Attachment:

File Name: doc1.pdf
File Size: 217 KB
Attachments:

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Can not open PDF. 3 years 5 months ago #9071

  • Davide
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Hi,
I have tested your pdf with the last version of the library and it seems to work properly.
Can you reproduce the issue with the demo version?
Maybe you have to update your library with the new one.

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Can not open PDF. 3 years 5 months ago #9072

  • lda
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Hello Friend. I tested this file with PDFViewer3.4_Android studio.zip and now with PDFViewer3.5beta8_Android studio.zip.
I go to file in file system and app crash trying review content in internal file manager.
go to reference for view video. www.dropbox.com/s/mt6u08vsdnzs9da/screen...50616163244.mp4?dl=0

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Can not open PDF. 3 years 5 months ago #9073

  • Davide
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Hi,
we have done some more detailed tests even on iOS and the problem seems to be related to this pdf.
We will forward this issue to our developers and we'll get back to you as soon as possible.

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Last edit: by Davide.

Can not open PDF. 3 years 5 months ago #9074

  • lda
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We checked on several other products such as adobe, microsoft, foxit.
All they open the file correctly and android and windows.
Such errors we see periodically with different files.
We are looking forward to a solution.

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Can not open PDF. 3 years 4 months ago #9094

  • support
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It seems the issue was tight to a memory leaks when handling some unexpected annotations metadata.
Are you using iText AGPL to handle your file on server side, isn't it?
Which version of iText?

The fix on your sample should be ready.
Tomorrow we would publish it as new beta.

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