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13 Jul 2017
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TOPIC: Generating blank pages on some devices.

Generating blank pages on some devices. 2 weeks 3 days ago #13453

  • prouland
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Hello,

We encounter some issues on Samsung tablets when generating a single PDF-image from a PDf form.
The generated bitmap is correct but the resulting PDF page is all blank.

The same code (following this snippet : www.radaeepdf.com/support/knowledge-base...component&kbartid=27 ) is working well on others tablets, like Nexus 9.

Is there known issue regarding Samsung tablets ?

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Last Edit: by prouland.

Generating blank pages on some devices. 2 weeks 2 days ago #13460

  • Davide
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Hi,
no, there aren't known issues regarding Samsung tablets.

We have checked the code and it works properly on :
- Samsung Galaxy Tab A 9.7 LTE (Android 7.1.1)
- Samsung Galaxy Tab Pro 10.1 (Android 4.4.2)

Can you reproduce the issue with the last version of the library? www.radaeepdf.com/component/phocadownloa...e/105-radaeepdf-3-17
Can you please send us your code and the image you are using to test it?
Are you working with a pdf from the sdcard or are you creating it?

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